COSTCO WHOLESALE: NEW Management report and analysis of financial conditions and results of operations (amounts in millions, except per share, per share, per contribution and per number of warehouses) (form 10-K)
The following Management's Discussion and Analysis of Financial Condition and Results of Operations (MD&A) is intended to promote understanding of the results of operations and financial condition. MD&A is provided as a supplement to, and should be read in conjunction with, our consolidated financial statements and the accompanying Notes to Financial Statements (Part II, Item 8 of this Form 10-K). This section generally discusses the results of operations for 2021 compared to 2020. For discussion related to the results of operations and changes in financial condition for 2020 compared to 2019 refer to Part II, Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations in our fiscal year 2020 Form 10-K, which was filed with theUnited States Securities and Exchange Commission (SEC) onOctober 7, 2020 . In 2021, we combined the hardlines and softlines merchandise categories into non-foods. This change did not have a material impact on the discussion of our results of operations. Overview We believe that the most important driver of our profitability is increasing net sales, particularly comparable sales growth. Net sales includes our core merchandise categories (foods and sundries, non-foods, and fresh foods), warehouse ancillary (includes gasoline, pharmacy, optical, food court, hearing aids, and tire installation) and other businesses (includes e-commerce, business centers, travel and other). We define comparable sales as net sales from warehouses open for more than one year, including remodels, relocations and expansions, and sales-related to e-commerce websites operating for more than one year. Comparable sales growth is achieved through increasing shopping frequency from new and existing members and the amount they spend on each visit (average ticket). Sales comparisons can also be particularly influenced by certain factors that are beyond our control: fluctuations in currency exchange rates (with respect to the consolidation of the results of our international operations); and changes in the cost of gasoline and associated competitive conditions. The higher our comparable sales exclusive of these items, the more we can leverage certain of our selling, general and administrative (SG&A) expenses, reducing them as a percentage of sales and enhancing profitability. Generating comparable sales growth is foremost a question of making available to our members the right merchandise at the right prices, a skill that we believe we have repeatedly demonstrated over the long-term. Another substantial factor in net sales growth is the health of the economies in which we do business, including the effects of inflation or deflation, especiallymarketscreener.com/quote/stock/COSTCO-WHOLESALE-CORPORAT-4866/news/COSTCO-WHOLESALE-NEW-Management-s-Discussion-and-Analysis-of-Financial-Conditions-and-Results-of-O-36612994/xmltag.org">the United States . Net sales growth and gross margins are also impacted by our competition, which is vigorous and widespread, across a wide range of global, national and regional wholesalers and retailers, including those with e-commerce operations. While we cannot control or reliably predict general economic health or changes in competition, we believe that we have been successful historically in adapting our business to these changes, such as through adjustments to our pricing and merchandise mix, including increasing the penetration of our private-label items and through online offerings. Our philosophy is to provide our members with quality goods and services at competitive prices. We do not focus in the short-term on maximizing prices charged, but instead seek to maintain what we believe is a perception among our members of our "pricing authority" on quality goods - consistently providing the most competitive values. Our investments in merchandise pricing may include reducing prices on merchandise to drive sales or meet competition and holding prices steady despite cost increases instead of passing the increases on to our members, all negatively impacting gross margin as a percentage of net sales (gross margin percentage). We believe our gasoline business draws members, but it generally has a lower gross margin percentage relative to our non-gasoline business. It also has lower SG&A expenses as a percent of net sales compared to our non-gasoline business. A higher penetration of gasoline sales will generally lower our gross margin percentage. Rapidly changing gasoline prices may significantly impact our near-term net sales growth. Generally, rising gasoline prices benefit net sales growth which, given the higher sales base, negatively impacts our gross margin percentage but decreases our SG&A expenses as a percentage of net sales. A decline in gasoline prices has the inverse effect. Additionally, actions in various countries, particularlyChina ,the United States and theUnited Kingdom , have created 22
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uncertainty with respect to how tariffs will affect the costs of some of our merchandise. The degree of our exposure is dependent on (among other things) the type of goods, rates imposed, and timing of the tariffs. Certain merchandise categories were impacted by inflation higher than what we have experienced in recent years. The impact to our net sales and gross margin is influenced in part by our merchandising and pricing strategies in response to cost increases. While these potential impacts are uncertain, they could have an adverse impact on our results. We also achieve net sales growth by opening new warehouses. As our warehouse base grows, available and desirable sites become more difficult to secure, and square footage growth becomes a comparatively less substantial component of growth. The negative aspects of such growth, however, including lower initial operating profitability relative to existing warehouses and cannibalization of sales at existing warehouses when openings occur in existing markets, are continuing to decline in significance as they relate to the results of our total operations. Our rate of operating floor space square footage growth is generally higher in foreign markets, due to the smaller base in those markets, and we expect that to continue. Our e-commerce business growth, domestically and internationally, has also increased our sales but it generally has a lower gross margin percentage relative to our warehouse operations. The membership format is an integral part of our business and has a significant effect on our profitability. This format is designed to reinforce member loyalty and provide continuing fee revenue. The extent to which we achieve growth in our membership base, increase the penetration of our Executive members, and sustain high renewal rates materially influences our profitability. Our paid membership growth rate may be adversely impacted when warehouse openings occur in existing markets as compared to new markets. Our financial performance depends heavily on controlling costs. While we believe that we have achieved successes in this area, some significant costs are partially outside our control, particularly health care and utility expenses. With respect to the compensation of our employees, our philosophy is not to seek to minimize their wages and benefits. Rather, we believe that achieving our longer-term objectives of reducing employee turnover and enhancing employee satisfaction requires maintaining compensation levels that are better than the industry average for much of our workforce. This may cause us, for example, to absorb costs that other employers might seek to pass through to their workforces. Because our business operates on very low margins, modest changes in various items in the consolidated statements of income, particularly merchandise costs and selling, general and administrative expenses, can have substantial impacts on net income. Our operating model is generally the same across ourU.S. , Canadian, and Other International operating segments (see Note 12 to the consolidated financial statements included in Item 8 of this Report). Certain operations in the Other International segment have relatively higher rates of square footage growth, lower wage and benefit costs as a percentage of sales, less or no direct membership warehouse competition, or lack an e-commerce business. In discussions of our consolidated operating results, we refer to the impact of changes in foreign currencies relative to theU.S. dollar, which are references to the differences between the foreign-exchange rates we use to convert the financial results of our international operations from local currencies intoU.S. dollars for financial reporting purposes. This impact of foreign-exchange rate changes is calculated based on the difference between the current period's currency exchange rates and that of the comparable prior period. The impact of changes in gasoline prices on net sales is calculated based on the difference between the current period's average price per gallon sold and that of the comparable prior period. Our fiscal year ends on the Sunday closest toAugust 31 . References to 2021, 2020, and 2019 relate to the 52-week fiscal years endedAugust 29, 2021 ,August 30, 2020 , andSeptember 1, 2019 , respectively. Certain percentages presented are calculated using actual results prior to rounding. Unless otherwise noted, references to net income relate to net income attributable toCostco . 23
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Highlights for 2021 included: •We opened 22 new warehouses, including 2 relocations: 12 net new in theU.S. , 4 net new in our Canadian segment, and 4 new in our Other International segment, compared to 16 new warehouses, including 3 relocations in 2020; •Net sales increased 18% to$192,052 driven by a 16% increase in comparable sales and sales at new warehouses opened in 2020 and 2021; •Membership fee revenue increased 9% to$3,877 , driven by sign-ups and upgrades to Executive membership; •Gross margin percentage decreased seven basis points, driven primarily by a shift in sales penetration from our core merchandise categories to our warehouse ancillary and other businesses; •SG&A expenses as a percentage of net sales decreased 40 basis points, primarily due to leveraging increased sales and decreased incremental wages related to COVID-19; •The effective tax rate in 2021 was 24.0% compared to 24.4% in 2020; •Net income increased 25% to$5,007 , or$11.27 per diluted share compared to$4,002 , or$9.02 per diluted share in 2020; •We paid a special cash dividend of$10.00 per share inDecember 2020 and inApril 2021 , increased the quarterly cash dividend from$0.70 to$0.79 per share totaling$5,748 .
COVID-19[female[feminine
During 2021, our sales mix began returning to pre-pandemic levels. This included sales increases in non-foods and in many of our warehouse ancillary and other businesses, certain of which experienced closures or restrictions in 2020. COVID-related supply and logistics constraints have adversely affected some merchandise categories and are expected to do so for the foreseeable future. We paid$515 in incremental wages during 2021 related to COVID-19. The incremental wage and benefit costs associated with COVID-19, which began onMarch 1, 2020 and ended onFebruary 28, 2021 , totaled approximately$825 . EffectiveMarch 1, 2021 , we permanently increased wages for hourly and most salaried warehouse employees. The estimated annualized pre-tax cost is approximately$400 . Additionally, in certain areas inthe United States governments have mandated or are considering mandating extra pay for classes of employees that include our employees, which has and will result in higher costs. 24
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Table of Contents RESULTS OF OPERATIONSNet Sales 2021 2020 2019 Net Sales$ 192,052 $ 163,220 $ 149,351 Increases in net sales: U.S. 16 % 9 % 9 % Canada 22 % 5 % 3 % Other International 23 % 13 % 5 %Total Company 18 % 9 % 8 % Increases in comparable sales: U.S. 15 % 8 % 8 % Canada 20 % 5 % 2 % Other International 19 % 9 % 2 %Total Company 16 % 8 % 6 % Increases in comparable sales excluding the impact of changes in foreign currency and gasoline prices(1): U.S. 14 % 9 % 6 % Canada 12 % 7 % 5 % Other International 13 % 11 % 6 %Total Company 13 % 9 % 6 % _______________ (1)Excluding the impact of the revenue recognition standard for the year endedSeptember 1, 2019 . Net Sales Net sales increased$28,832 or 18% during 2021. The improvement was attributable to an increase in comparable sales of 16%, and sales at new warehouses opened in 2020 and 2021. While sales in all core merchandise categories increased, sales were particularly strong in non-foods. Sales increases were also strong in our warehouse ancillary and other businesses, predominantly e-commerce and gasoline. Certain merchandise categories were impacted by inflation higher than what we have experienced in recent years. Changes in foreign currencies relative to theU.S. dollar positively impacted net sales by approximately$2,759 , or 169 basis points, compared to 2020, attributable to ourCanadian and Other International operations. Changes in gasoline prices positively impacted net sales by$1,636 , or 100 basis points, compared to 2020, due to a 12% increase in the average price per gallon. The volume of gasoline sold increased approximately 10%, positively impacting net sales by$1,469 , or 90 basis points. Comparable Sales Comparable sales increased 16% during 2021 and were positively impacted by increases in shopping frequency and average ticket. There was an increase of 44% in e-commerce comparable sales in 2021, driven by an increase of 80% in the first half of the year. 25
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Table of Contents Membership Fees 2021 2020 2019 Membership fees$ 3,877 $ 3,541 $ 3,352
Contributions increase 9% 6% 7%
Membership fees increased 9% in 2021, driven by sign-ups and upgrades to Executive membership. Excluding the positive impact of changes in foreign currencies relative to theU.S. dollar, membership fees increased 8%. At the end of 2021, our member renewal rates were 91% in theU.S. andCanada and 89% worldwide. Our renewal rate is a trailing calculation that captures renewals during the period seven to eighteen months prior to the reporting date. We account for membership fee revenue on a deferred basis, recognized ratably over the one-year membership period. Gross Margin 2021 2020 2019 Net sales$ 192,052 $ 163,220 $ 149,351 Less merchandise costs 170,684 144,939 132,886 Gross margin$ 21,368 $ 18,281 $ 16,465 Gross margin percentage 11.13 % 11.20 % 11.02 % The gross margin of our core merchandise categories (foods and sundries, non-foods and fresh foods), when expressed as a percentage of core merchandise sales (rather than total net sales), increased 23 basis points. This measure eliminates the impact of changes in sales penetration and gross margins from our warehouse ancillary and other businesses. The increase was across all categories, most significantly in non-foods. Total gross margin percentage decreased seven basis points compared to 2020. Excluding the impact of gasoline price inflation on net sales in 2021, gross margin percentage was 11.22%, an increase of two basis points. This increase was due to a two basis point improvement in our core merchandise categories, predominantly non-foods, and in our warehouse ancillary and other businesses, largely e-commerce. The comparison was also positively impacted by a three basis point reserve on inventory recorded in 2020 with no such reserve this year. Gross margin percentage was negatively impacted three basis points due to increased 2% rewards and two basis points due to a LIFO charge for higher merchandise costs. Changes in foreign currencies relative to theU.S. dollar positively impacted gross margin by approximately$301 in 2021. Gross margin on a segment basis, when expressed as a percentage of the segment's own sales and excluding the impact of changes in gasoline prices on net sales (segment gross margin percentage), decreased in ourU.S. segment, due to our warehouse ancillary and other businesses, our core merchandise categories, and the LIFO charge, partially offset by the reserve for certain inventory in 2020. OurCanadian and Other International segments increased, primarily due to our warehouse ancillary and other businesses and certain of our core merchandise categories. These increases were partially offset by increased 2% rewards. 26
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Selling, general and administrative expenses
2021 2020
2019
SG&A expenses$ 18,461 $ 16,332 $
14,994
SG&A costs as a percentage of net sales 9.61% 10.01% 10.04%
SG&A expenses as a percentage of net sales decreased 40 basis points compared to 2020. SG&A expenses as a percentage of net sales excluding the impact of gasoline price inflation was 9.69%, a decrease of 32 basis points. Warehouse operations and other businesses were lower by 24 basis points, largely attributable to payroll leveraging increased sales. Incremental wages as a result of COVID-19, which ended onFebruary 28, 2021 , were lower by eight basis points. Central operating costs were lower by five basis points. Stock compensation expense was lower by three basis points, and costs associated with the acquisition of Innovel were lower by one basis point. These decreases were offset by an increase of five basis points related to a partial reversal of a product tax assessment in 2020, as well as an increase of four basis points related to a write-off of certain information technology assets in the fourth quarter of 2021 that are no longer expected to be utilized as part of the modernization of our information systems. Changes in foreign currencies relative to theU.S. dollar increased our SG&A expenses by approximately$228 in 2021. Preopening 2021 2020 2019 Preopening expenses$ 76 $ 55 $ 86 Warehouse openings, including relocations United States 13 9 18 Canada 5 4 3 Other International 4 3 4
Total warehouse openings, including moves 22 16 25
Preopening expenses include startup costs for new warehouses and relocations, developments in new international markets, new manufacturing and distribution facilities, and expansions at existing warehouses and corporate facilities. Preopening expenses vary due to the number of warehouse and facility openings, the timing of the opening relative to our year-end, whether the warehouse is owned or leased, and whether the opening is in an existing, new or international market. Interest Expense 2021 2020 2019 Interest expense$ 171 $ 160 $ 150 Interest expense primarily relates to Senior Notes. For more information on our debt arrangements, refer to the consolidated financial statements included in Item 8 of this Report. 27
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Interest and other income, net
2021 2020 2019 Interest income$ 41 $ 89 $ 126
Gains on foreign currency transactions, net 56 7 27 Other, net
46 (4) 25 Interest income and other, net$ 143 $ 92 $ 178
The decrease in interest income in 2021 is mainly explained by the fall in interest rates in the
Note 1 to the consolidated financial statements included in Item 8 of this Report. During 2020, other, net was impacted by a$36 charge related to the repayment of certain Senior Notes. Provision for Income Taxes 2021 2020 2019 Provision for income taxes$ 1,601 $ 1,308 $ 1,061 Effective tax rate 24.0 % 24.4 % 22.3 % The effective tax rate for 2021 included discrete net tax benefits of$163 , including a benefit of$75 due to excess benefits from stock compensation,$70 related to the special dividend payable through our 401(k) plan, and$19 related to a reduction in the valuation allowance against certain deferred tax assets. Excluding these benefits, the tax rate was 26.4% for 2021. LIQUIDITY AND CAPITAL RESOURCES The following table summarizes our significant sources and uses of cash and cash equivalents: 2021 2020
2019
Net cash provided by operating activities$ 8,958 $ 8,861 $ 6,356 Net cash used in investing activities (3,535) (3,891) (2,865) Net cash used in financing activities (6,488) (1,147) (1,147) Our primary sources of liquidity are cash flows generated from our operations, cash and cash equivalents, and short-term investments. Cash and cash equivalents and short-term investments were$12,175 and$13,305 at the end of 2021 and 2020, respectively. Of these balances, unsettled credit and debit card receivables represented approximately$1,816 and$1,636 at the end of 2021 and 2020, respectively. These receivables generally settle within four days. Cash and cash equivalents were positively impacted by a change in exchange rates of$46 and$70 in 2021 and 2020, respectively, and negatively impacted by$15 in 2019. Material contractual obligations arising in the normal course of business primarily consist of purchase obligations, long-term debt and related interest payments, leases, and construction and land purchase obligations. See Notes 5 and 6 to the consolidated financial statements included in Item 8 of this Report for amounts outstanding onAugust 29, 2021 , related to debt and leases. Purchase obligations consist of contracts primarily related to merchandise, equipment, and third-party services, the majority of which are due in the next 12 months. Construction and land purchase obligations consist of contracts primarily related to the development and opening of new and relocated warehouses, the majority of which (other than leases) are due in the next 12 months. 28
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Management believes that our cash and investment position and operating cash flows as well as capacity under existing and available credit agreements will be sufficient to meet our liquidity and capital requirements for the foreseeable future. We believe that ourU.S. current and projected asset position is sufficient to meet ourU.S. liquidity requirements. Cash Flows from Operating Activities Net cash provided by operating activities totaled$8,958 in 2021, compared to$8,861 in 2020. Our cash flow provided by operations is primarily from net sales and membership fees. Cash flow used in operations generally consists of payments to merchandise suppliers, warehouse operating costs, including payroll and employee benefits, utilities, and credit and debit card processing fees. Cash used in operations also includes payments for income taxes. Changes in our net investment in merchandise inventories (the difference between merchandise inventories and accounts payable) is impacted by several factors, including how fast inventory is sold, the forward deployment of inventory to accelerate delivery times, payment terms with our suppliers, and early payments to obtain discounts from suppliers. Cash Flows from Investing Activities Net cash used in investing activities totaled$3,535 in 2021, compared to$3,891 in 2020, and is primarily related to capital expenditures. In 2020, we acquired Innovel (Costco Wholesale Logistics) and a minority interest in Navitus. Net cash flows from investing activities also includes purchases and maturities of short-term investments. Capital Expenditures Our primary requirements for capital are acquiring land, buildings, and equipment for new and remodeled warehouses. Capital is also required for information systems, manufacturing and distribution facilities, initial warehouse operations, and working capital. In 2021, we spent$3,588 on capital expenditures, and it is our current intention to spend approximately$3,800 to$4,200 during fiscal 2022. These expenditures are expected to be financed with cash from operations, existing cash and cash equivalents, and short-term investments. We opened 22 new warehouses, including two relocations, in 2021, and plan to open approximately up to 35 additional new warehouses, including five relocations, in 2022. We have experienced delays in real estate and construction activities due to COVID-19. There can be no assurance that current expectations will be realized and plans are subject to change upon further review of our capital expenditure needs or based on the current economic environment. Cash Flows from Financing Activities Net cash used in financing activities totaled$6,488 in 2021, compared to$1,147 in 2020. Cash flows used in financing activities primarily related to the payment of dividends, repurchases of common stock, and withholding taxes on stock-based awards. In 2020, we issued$4,000 in aggregate principal amount of Senior Notes and repaid$3,200 of Senior Notes. Stock Repurchase Programs During 2021 and 2020, we repurchased 1,358,000 and 643,000 shares of common stock, at average prices of$364.39 and$308.45 , respectively, totaling approximately$495 and$198 , respectively. These amounts may differ from the stock repurchase balances in the accompanying consolidated statements of cash flows due to changes in unsettled stock repurchases at the end of each fiscal year. Purchases are made from time-to-time, as conditions warrant, in the open market or in block purchases and pursuant to plans under SEC Rule 10b5-1. Repurchased shares are retired, in accordance with the Washington Business Corporation Act. The remaining amount available to be purchased under our approved plan was$3,250 at the end of 2021. 29
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Dividends
Cash dividends declared in 2021 totaled$12.98 per share, as compared to$2.70 per share in 2020. Dividends in 2021 included a special dividend of$10.00 per share, resulting in an aggregate payment of approximately$4,430 . InApril 2021 , the Board of Directors increased our quarterly cash dividend from$0.70 to$0.79 per share. Bank Credit Facilities and Commercial Paper Programs We maintain bank credit facilities for working capital and general corporate purposes. AtAugust 29, 2021 , we had borrowing capacity under these facilities of$1,050 . Our international operations maintain$574 of the total borrowing capacity under bank credit facilities, of which$201 is guaranteed by the Company. Short-term borrowings outstanding under the bank credit facilities at the end of 2021 were immaterial, and there were none outstanding at the end of 2020. The Company has letter of credit facilities, for commercial and standby letters of credit, totaling$235 . The outstanding commitments under these facilities at the end of 2021 totaled$197 , most of which were standby letters of credit which do not expire or have expiration dates within one year. The bank credit facilities have various expiration dates, most of which are within one year, and we generally intend to renew these facilities. The amount of borrowings available at any time under our bank credit facilities is reduced by the amount of standby and commercial letters of credit outstanding. Off-Balance Sheet Arrangements In the opinion of management, we have no off-balance sheet arrangements that have had or are reasonably likely to have a material current or future effect on our financial condition or financial statements. Critical Accounting Estimates The preparation of our consolidated financial statements in accordance withU.S. generally accepted accounting principles (U.S. GAAP) requires that we make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. We base our estimates on historical experience and on assumptions that we believe to be reasonable, and we continue to review and evaluate these estimates. For further information on significant accounting policies, see discussion in Note 1 to the consolidated financial statements included in Item 8 of this Report. Insurance/Self-insurance Liabilities Claims for employee health-care benefits, workers' compensation, general liability, property damage, directors' and officers' liability, vehicle liability, inventory loss, and other exposures are funded predominantly through self-insurance. Insurance coverage is maintained for certain risks to seek to limit exposures arising from very large losses. We use different risk management mechanisms, including a wholly-owned captive insurance subsidiary, and participate in a reinsurance program. Liabilities associated with the risks that we retain are not discounted and are estimated by using historical claims experience, demographic factors, severity factors, and other actuarial assumptions. The costs of claims are highly unpredictable and can fluctuate as a result of inflation rates, regulatory or legal changes, and unforeseen developments in claims over time. While we believe our estimates are reasonable and provide for a certain degree of coverage to account for these variables, actual claims and costs could differ significantly from recorded liabilities. Historically, adjustments to our estimates have not been material. Recent Accounting Pronouncements We do not expect that any recently issued accounting pronouncements will have a material effect on our financial statements. 30
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