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As part of efforts to enhance efficiency and effectiveness in the enforcement of the highway code while restoring public order, the government is implementing a new traffic ticket management system (TTMS).
The Traffic Ticket Management System is a centralized web-based platform, designed to improve the management of traffic tickets from the point of issue to the payment of fines at tax offices or judgment in court.
Through the project, smart Android devices and portable printers will be used to facilitate electronic ticketing.
The devices will enable electronic ticketing of tickets, eliminating the need for manual data entry, and will give police officers the ability to reference driver and vehicle information, including ticket history, outstanding tickets and traffic tickets. mandates.
All tickets issued with the devices will be instantly uploaded to a centralized database, accessible by the Jamaican Police Force (JCF), traffic courts and all other government agencies that depend on accurate and timely information about the tickets for fulfill their mandates.
Providing an update on the system, the senior director of the Department of National Security’s Major Technology Transformation Directorate, Arvel Grant, said the pilot phase of the program would end over the summer.
“We worked with e-Gov Jamaica to develop the electronic ticketing component. The development of that application or system is now complete and we are in the final stages of some preliminary checks and getting the latest equipment to deploy it, â€said Mr. Grant.
“So during this summer people will see the final parts of this pilot where the officers will stop them and check their documents with an electronic device, and if they have committed an offense, they will receive what we are going to receive. call an electronic ticket, â€he adds.
He says the system will improve over the existing arrangement, which has sometimes resulted in inefficiencies. He adds that the goal is to improve the efficiency of the process.
“When we looked at all the different issues for all stakeholders – courts, police, tax office, citizens and the automotive public, the main challenge was that the information was on paper,†says the director. main.
“Tickets are written on paper, paper has to move from police to a data entry station, from data entry to courts to the tax office, and inefficiency sets in with every step that paper has to be.” moved or where the data was to be entered, â€says Grant.
He advises that under the new arrangement, motorists will be able to provide agents with an email address to receive their tickets.
“They’ll get one print plus the ticket, so they’ll have this paper and they’ll have this file, but they can also give the agent an email address and the ticket information will be sent to their email,” shared- he does. .
Mr Grant says that once the ticket is received, they will be able to log into the Jamaican Revenue Authority website and make payment on the ticket.
“This is a fully integrated system and I know people will definitely see the benefits of this improved efficiency. So, during this summer, they will certainly see that happen, â€he emphasizes.
In his contribution to the 2021/22 sector debate in the House of Representatives, the Minister of National Security, Hon. Dr Horace Chang said the new ticketing system “will make a big difference to public order”.
As part of the pilot phase of the initiative, 100 ruggedized Android devices and portable printers were deployed for use.
The portable ticketing software was developed by e-Gov Jamaica in consultation with the Department of National Security and JCF.
The advanced system will require police officers to enter the details of an offender’s motor vehicle as well as the offense committed under the highway traffic law on an Android device.
Subsequently, a printed copy of the circulation ticket will be generated. The ticketing system will also provide an enhanced citizen experience by providing a digital copy of the circulation ticket via email.
The new system facilitates document retrieval and increases accountability as issued tickets can be easily tracked. The increased efficiency created by the use of the new system will allow police personnel to focus more on major crimes.
To support law enforcement and security operations through technology, the portable ticketing software is integrated with the Jamaican government databases for driver’s licenses, motor vehicle registrations and l vehicle insurance.
This allows officers to verify expired permits, insurance and registrations, while also giving them real-time access to wanted person and stolen vehicle databases in the field.
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