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San Francisco: Several users have discovered that they cannot unlock their iPhone 13 with the Apple Watch and instead receive an error, and it is not known why.

As the first iPhone 13 orders begin shipping to customers on Friday, many users are excited to spend time learning about their new device, AppleInsider reports.

But, unfortunately, for a specific subset of Apple Watch wearers, the new iPhone can also bring a bit of frustration, according to the report.

A new bug has appeared – apparently exclusive to the iPhone 13 line, where users can no longer unlock their iPhones using Apple’s “Unlock with Apple Watch” feature.

Instead, when trying to configure the feature, the iPhone 13 will show an error.

On Friday, user Monzilla88 on Reddit reported the issue to the r / AppleWatch subreddit.

They claim that their iPhone 13 Pro and Apple Watch SE are up to date with the latest iOS and watchOS updates.

“Whenever I try to enable unlock with Apple Watch on my phone, I get an error saying ‘Unable to communicate with Apple Watch,’ they posted.

Monzilla88 claimed they tried to unlink and repair, reset both devices, activate and deactivate passcodes, but to no avail, according to the report.

Another user reported that he tried to reset passwords, reset network settings and set up his Apple Watch as a new watch, he added.

More than 20 other users have reported the same issue, with others noting that the feature works well on iOS 15 on older iPhone models, including the iPhone 11 Pro Max and iPhone X.

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