Report – The New Indian Express

Express news service

BENGALURU: Ola and Uber, two of the largest ridesharing companies in India, scored zero, while Flipkart scored the highest of seven for providing good working conditions for their employees, study found recent.

The report was prepared by Fairwork India under the Center for IT and Public Policy (CITAPP), the International Institute of Information Technology Bangalore (IIIT-B) and the University of Oxford. The study was repeated to highlight the working conditions of concert workers across the country.

The report – “The Fairwork India Ratings 2021: Labor Standards in the Platform Economy” – studied 11 platforms, Ola, Uber, Amazon, Zomato, Swiggy, Dunzo, BigBasket, Flipkart, PharmEasy, Porter and Urban Company.

The platforms were rated on a scale of ten on fair pay, fair terms, fair contracts, fair management and fair representation given to their employees. Ola, Uber, and Porter, which is a moving services app, scored zero, while Flipkart scored seven, the highest of any platform surveyed. But none scored on all the criteria.

One point was awarded for each criterion if the platforms met basic conditions, such as grievance resolution (management), minimum wage, an accessible contract and others. Another point was given if the platforms
has exceeded minimum requirements.

“No formal union for workers”

Only Flipkart and BigBasket scored a point in offering minimum wage to workers, but they got no point in offering living wage, higher than minimum wage if workers could not support themselves and their needs. family.

Ola and Uber got zero, meaning they weren’t paying their employees minimum wages. Representatives of Ola and Uber did not react although TNINIE tried to contact them on several occasions.

In addition, these companies do not have a policy to assist workers in the event of a risk to their health and safety, did not provide clear and accessible contracts, do not notify workers of lost wages or changes. contracts, and do not have a formal union for workers to voice their concerns and make suggestions.

“We contacted all the platforms, but only some responded. There was no response from Ola and Uber after we sent them the preliminary results, ”said Professor Balaji Parthasarathy, one of the report’s lead investigators.

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